WHALE SHARK TOUR

WHALE SHARK TOUR
an experience you will never forget!

Please make sure to reserve your space since the numbers available are limited!

The Whale Shark tour leaves daily in the early mornings and is, of course, reliant upon the weather.
Scuba diving with whale sharks is prohibited by the Mexican government. All tours are snorkeling only!
Here is some general information about the tour and the booking procedures:

Included are

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• ​Fruit

• Snorkel equipment and life jacket 

• 2 immersions with the whale sharks if the number of sighted whale sharks is enough; otherwise is just sightseeing (see “Rules for whale shark tours”)

• Sandwich

• Water and soft drinks

• a final stop to relax at Playa Norte with some freshly prepared ceviche for lunch

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Tour details

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You will head north of Isla Mujeres to the Caribbean Sea. The travel time to the Whale Shark area is around 1 hour, but remember you will be on a safari. We never know where they are, so we need to search for them while we are on the way! Always keep your eyes wide open!

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Once on the boat, you will receive a life vest, mask, snorkel, and fins. The life vest is mandatory while the boat moves and during the water activities.

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As soon as they are found, the group needs to get ready. Two people and one guide will jump into the water to swim with the whale shark. It is absolutely not allowed to touch a whale shark! When you touch a whale shark, you disturb its natural protection and transmit bacteria from the land to a sea animal. Whale sharks don’t have any defenses against our bacteria and can get very sick of it.

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You can be in the water for 20 seconds to 5 minutes approx., but that depends on you! By rule, we have 2 jumps for each couple, so paying attention to all the information is important so you can enjoy your jumps as much as possible.

After all the couples finish their rounds, the boat returns to Isla Mujeres. There is an optional stop for snorkeling at the reef and lunch at Playa Norte.

Rules for whale shark tours

 Please be aware that we will visit a protected area in a Natural Park.

 This area has rules that we need to follow.

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1. Touching the whale sharks is absolutely forbidden.

2. Jumps are made by couples (2 people) + 1 guide. 

3. There is a maximum of 2 jumps per couple.

4. Please keep the distance from the whale shark. 2 meters from the front area, \ 5 meters from the tail. They swim, moving the tail from one side to the other, and if they accidentally hit us, it is really hard.

5. NO sunscreen is allowed in the area. They are filter feeders, and these products are made of oils. When we go in the water, they get washed away, staying on the surface where they come to feed themselves. If you would like to apply some (only Biodegradable ones) on your face and hands, which are usually the most unprotected areas, you can do it before entering the boat. For the rest of your body, please cover it with t-shirts, towels, pareos, huts, etc.

6. You are only allowed in the water when the number of whale sharks sighted is more than 5.

7. If you see at least one shark, it is considered a successful sighting. The Mexican government has this rule for all tour operators and for the protection of the animals.

8. You are not allowed to bring any alcohol on the boat.

9. You will have to be using a life vest while in the water. There are no exceptions. 

Please try to avoid using any sunscreen! We recommend wearing a long-sleeved shirt as protection against the sun or,

if necessary, only biodegradable sunscreen, and this only before entering the boat. 

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Once you have entered the boat, sunscreen use is prohibited.

This is a government rule for the protection and health of the animals.

There are no tours on the 30th of every month. 

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Pricing

The tour costs 165 USD per person (if leaving from Isla Mujeres). 

If you wish to pick it up from Cancun, we can pick it up from Punta Sam pier with no extra charges,

All bookings must be reserved in advance since the spaces are limited. ​

We will require a deposit of $ 50USD (+6% Fee) per person; the remaining balance can be paid in our office before your tour.

Please also note our cancellation policies:

The transaction fees are not refundable in case of a refund or cancellation.

You can cancel until 1 day before the tour. You will receive a full refund (minus eventual transaction fees)

Cancellation on the same day is NOT possible. You will not receive a refund.